A Crystal Anniversary - 15 Years of Brilliance

Bruno Gressi
Nov 12
3 min read

Updated: Nov 13

This year marks an important achievement for By The Lake Dental as we celebrate 15 years of excellence in dental care, patient trust, and community engagement across Ajax and Scarborough. Since opening our doors, our commitment has remained steadfast: to provide high-quality, compassionate, and comprehensive dental care in an environment where every patient feels respected, understood, and valued.

A Journey Built on Care and Commitment

From our earliest days, By The Lake Dental has grown from a small local practice into a modern, full-service dental centre known for its patient-focused approach and innovative use of technology, while consistently being recognized by our communities as their Favourite Dental Office. Over the years, we have continuously advanced our techniques, technologies, and team training to ensure that our patients always receive the highest standard of care.

What truly defines our success, however, is not only the treatments we provide but the relationships we have built with families who have trusted us and with a dedicated team of dental professionals that shares our vision of excellence.

Our Cultural Pillars – The Foundation of Our Success

At By The Lake Dental, everything begins with people: our patients, our team, and the greater community we serve. Over the past fifteen years, our culture has been guided by six core pillars that shape how we work, communicate, and grow together.

These pillars have helped shape By The Lake Dental into the favourite dental office in Ajax and Scarborough, trusted by hundreds of families across our community.

Our Six Cultural Pillars

Curiosity – We consistently want to know about our patients’ dental needs and expectations while continuously seek knowledge, innovation, and better ways to serve our patients.
Honesty – We value transparency, integrity, and open communication in everything we do.
Empathy – We care deeply about our patients’ comfort, experiences, and individual needs.
Communication – We listen, we share, and we build trust through clarity and respect.
Impact – We strive to make a meaningful difference in every smile and every life we touch.
Passion – We love what we do and bring enthusiasm and purpose to our daily work.

From the moment you connect with us, as a patient or a professional joining our team, you will experience this cultural environment in every interaction, word, and action. It is this shared culture that continues to drive our success and our commitment to excellence.

Celebrating a Meaningful Milestone

To commemorate this special occasion, earlier this week, our offices celebrated this milestone. This “Crystal Celebration”, a symbolic reference to both clarity and brilliance, values that mirror our commitment to integrity, transparency, and quality in patient care.

The celebration included:

A heartfelt cake-cutting ceremony, marking fifteen years of dedication and teamwork.
The presentation of service pins to recognize the number of years each team member has contributed to our shared success.
The awarding of unique art pieces created by a local plastic artist using retired dental instruments, tools that once played an essential role in patient care. These meaningful awards symbolize the history and dedication that have shaped our clinic’s journey.

Reflections from Our Founders

Patricia Khamis-Silva By The Lake Dental

Dr. Patricia Khamis-Silva, Co-Founder and Principal Dentist, shared:

“When we founded By The Lake Dental fifteen years ago, our vision was to create a dental home, a place where patients could receive not only exceptional treatment but also genuine care and understanding. Looking back, I am deeply proud of the community we have built, the lives we have touched, and the smiles we have helped restore. I am sincerely grateful to our patients for their trust and to our remarkable team for their unwavering dedication and professionalism.”

Marcelo Silva, Co-Founder and Managing Principal, added:

“This anniversary is both a celebration and a moment of reflection. It represents years of hard work, innovation, and teamwork. We are proud of what we have accomplished together and even more excited for what lies ahead. To our patients, team, and community: thank you for being an integral part of our journey. The future of By The Lake Dental shines as brightly as ever.”

With Gratitude